We do not build custom technology from a blank page. We start from proven business applications - corporate websites, e-commerce, CRM, social media management, planning, back-office, internal portals - that our experts customize to your brand guidelines and business specifics, accelerated by AI. Result: controlled costs, short lead times, reliable, governed AI compliant with the AI Act.
«Our customer database is a graveyard of duplicates, wrong addresses and empty fields - and nobody has time to clean it.»
«We want an internal tool for a process, but IT takes 12 months to deliver it.»
«Incoming leads are not qualified in time; we lose half of them along the way.»
«Our experts spend 40% of their time searching for information in our internal documents (Notion, Drive, SharePoint...).»
«We are drowning in invoices, contracts, CVs and emails: everything is handled manually, with errors.»
«We tried ChatGPT, but the answers are generic, without our context or data.»
«We do not know where to start with AI: 30 POCs launched, 1 in production, no governance.»
«The AI Act is coming and we do not know whether our uses comply or how to prove it.»
Our levers
What we put in place
Data quality & enrichment
Your databases restored: deduplication, normalization, automatic enrichment, segmentation and AI tagging. Clean, live, documented data is the foundation of every AI project - without it, models make mistakes and teams distrust them.
CRM database of 480k contacts deduplicated, normalized and enriched in 5 days.
Document AI & extraction
Your unstructured documents (invoices, contracts, CVs, KYC, purchase orders, emails, scanned PDFs) become usable structured data. Multi-field extraction, business validation and direct integration with ERP / HRIS / CRM - without human re-entry.
Deliverables
Document mapping and prioritization by volume / value
OCR + LLM pipelines with structured extraction (fields, lines, entities)
Business validation rules and human-in-the-loop for ambiguous cases
Multi-language (FR, EN, ES, DE, IT...) and multi-format support
Native ERP / HRIS / CRM integration via API
Continuous evaluation (precision, recall, human rework rate)
Example result
Automated processing of 12,000 supplier invoices / month, human rework rate < 4%.
RAG & internal copilots
Your internal documents (Notion, Drive, SharePoint, wikis, PDFs, Jira, Confluence) become an intelligent search engine connected to your tools. Cited, sourced, current answers that respect permissions - so experts stop searching and start producing again.
Deliverables
Multi-source ingestion respecting permissions and confidentiality
Regular human evaluation (golden set, user feedback)
Example result
Average internal search time reduced from 18 to 2 minutes, with 92% useful answers.
Workflow automation & orchestration
Orchestrate business tools (CRM ↔ ERP ↔ CMS ↔ Ads ↔ HRIS ↔ Helpdesk) by eliminating copy-paste, Excel exports, back-and-forth and human intermediaries. Reliable, observable workflows that do not break silently.
Deliverables
Information flow mapping and bottleneck detection
No-code workflows (n8n, Make, Zapier) or custom code depending on criticality
Robust API connectors + error handling + intelligent retries
Multi-channel alerts (Slack, email, PagerDuty) with severity levels
Operational documentation of flows and dependencies
On-call runbook + automation health dashboard
Example result
Time spent on weekly reporting divided by 4 for an acquisition team.
Predictive analytics & forecasting
Custom ML models that turn your data into actionable forecasts: demand, churn, supplier risk, anomaly detection, propensity scoring, cash-flow forecasts. Decide based on probabilities, not intuition.
Deliverables
Business problem scoping, target variable and success KPI selection
Feature engineering and data preparation (with your data team)
Modeling (gradient boosting, time series, LLMs) with model comparison
Robust validation (train / test / holdout, temporal backtesting)
Production deployment (API, batch, edge) with drift monitoring
Explainability (SHAP, feature importance) and management dashboard
Example result
B2B churn forecast identifying 73% of departures 30 days ahead, with an action plan.
Voice AI & callbots
Voice agents that qualify, book appointments, follow up and call back - in French, English or multiple languages, 24/7. Transcription, automatic summaries, scoring and CRM integration: the phone becomes an industrializable channel, not a bottleneck.
Deliverables
Conversational design (scripts, intents, fallbacks, human escalation)
Multilingual AI voicebot (Twilio, VAPI, Retell, ElevenLabs...)
Transcription + structured summary sent to CRM with actions
120 qualified appointments / month generated by an outbound qualification voicebot.
AI sales enablement
Sales teams spend less time on administration and more on selling: dynamic lead scoring, pipeline prioritization, personalized outreach, automatic call summaries and reliable forecasting. The deal desk becomes data-driven.
Deliverables
Multi-signal AI lead scoring (firmographic, behavioral, intent)
Opportunity scoring + recommended next-best-action at each stage
Personalized email / LinkedIn generation (salesperson tone of voice)
Call summary + next-step extraction from Zoom / Teams / Meet
Dynamic sales playbooks informed by won / lost deals
+27% lead-to-opportunity conversion for a B2B SaaS SDR team.
Customer support automation
Customers get an immediate answer, 24/7, in their language, on their preferred channel. Support agents are assisted in real time by AI (suggested replies, knowledge-base search, intelligent escalation) and focus on high-value cases.
Deliverables
Support intent mapping and prioritization by volume / value
Deflection bot (FAQ, self-service, order tracking, appointments) on web / app
Frustration detection + proactive escalation to managers
Learning loop: every closed ticket enriches the knowledge base
Example result
40% self-service deflection and stable or increasing CSAT.
Operational AI agents
Specialized agents that handle an end-to-end process, not just a question: multi-channel lead qualification, competitor monitoring, multi-source reporting, accounting reconciliation, production tracking. Designed for reliability, not demonstrations.
Deliverables
Process scoping (inputs, stages, outputs, exceptions, safeguards)
Agent architecture: model, tools, memory, multi-step plan
Human-in-the-loop for critical or sensitive decisions
Complete observability (logs, traces, cost per task, success rate)
Continuous evaluation (golden set, regressions, business feedback)
Ownership transfer + documentation for operation by your teams
Example result
100% of incoming leads qualified in < 5 minutes, with sales routing.
Customized business applications
Corporate website, e-commerce, CRM, social media management, planning, back-office, internal portals: we start from proven foundations that our experts customize to your brand guidelines and business specifics. Delivered in weeks, not quarters, thanks to AI-accelerated development.
Deliverables
Listening to your business specifics + choosing the best-fitting proven application
Customization to your visual identity and specific needs
AI-accelerated full-stack development (auth, roles, audit trail, GDPR)
Automated tests + observability + AI cost monitoring
Documentation, training and ownership transfer to your teams
Example result
Customized e-commerce website and invoice-processing back-office delivered in 4 weeks.
AI Act, governance & AI compliance
Deploy AI knowing exactly what you are allowed to do, what you do and how to prove it. Usage mapping, risk classification under the AI Act, model cards, audit trail, AI register, AI literacy: compliance becomes an accelerator, not an obstacle.
Deliverables
Mapping of all AI uses (internal, vendors, shadow AI)
AI Act risk classification (prohibited / high / limited / minimal)
Model cards and usage sheets per system (data, purpose, risks)
AI register kept current with periodic review
AI literacy policy (team training, certificates)
AI incident management procedure + audit documentation
Example result
Documented AI Act compliance for 18 AI use cases in 6 weeks.
Use cases
They did it with us
Practical cases deployed in this area of expertise.
Performance AI Audit: 8 to 10 days, from €1,000 excl. VAT. A targeted diagnostic (where you appear in ChatGPT, where you lose time), initiatives prioritized by ROI.